Contact us
Updated 9 November 2026
Questions about Sello, your subscription or your data? Email support@izaaja.com. Messages are read by our team, not a bot.
How to reach us
- Help and general questions: support@izaaja.com
- Data protection: dpo@izaaja.com
- Reply time: usually within 24 hours on working days
To get help faster
- Write from the email of your Sello account, if you already have one.
- Tell us your type of business (laundry, workshop, phone repair, tailor or shoe care), city and number of outlets.
- For a problem in the app, attach a screenshot and the order number (for example OK-0142).
We never ask for your password, PIN or OTP code. If someone asks for them in Sello's name, do not give them.
Office address
PT IZAAJA SOLUSI DIGITAL, Jl. Marelan Raya 7 Pasar 1 Tengah, Medan Marelan, North Sumatra 20255, Indonesia
See also About Sello · Official Sello Channels · Sello Terms of Service · Sello Privacy Policy · Sello Refund Policy · Delete Sello data · Sello Data Processing Agreement. Tersedia dalam bahasa Indonesia